The Surgery, Norfolk Avenue, Burton-upon-Stather, DN15 9EW
Telephone: (01724) 720202.
Telephone: (01724) 720202.
The Surgery, Manlake Avenue, Winterton, Scunthorpe DN15 9TA
Telephone: (01724) 732202.
Telephone: (01724) 732202.
APPOINTMENTS
| DOCTOR at WINTERTON | |
| Monday - Friday |
Receptionist available by telephone for urgent calls from 8am. Surgery opening times are 8.30 am to 6.30pm. |
|
Monday to Friday |
Appointments available 9am to 12 noon and 3.00pm to 6.00pm DAILY Closed for lunch 1.00pm to 2.00pm |
| DISPENSARY at WINTERTON | |
|
Monday to Friday DISPENSING |
Winterton Dispensary - Opening Hours 9.00am to 1.00pm and 2.00pm to 6.00pm DAILY |
| DOCTOR at BURTON upon STATHER | |
| Monday | 9.00 am to 1.00pm 3.00pm to 5.00pm |
| Tuesday | 9.00 am to 1.00pm CLOSED PM |
| Wednesday | 9.00 am to 1.00pm 3.00pm to 5.00pm |
| Thursday | 9.00 am to 1.00pm 3.00pm to 5.00pm |
| Friday | 9.00 am to 1.00pm 3.00pm to 5.00pm |
| For appointments at Burton upon Stather Tel: (01724) 720202 during office hours | |
| DISPENSARY at BURTON upon STATHER | |
| Monday | 9.00 am to 1.00 pm 2.00 to 5.30pm |
| Tuesday | 9.00 am to 1.00 pm CLOSED PM |
| Wednesday | 9.00 am to 1.00 pm 2.00 to 5.30pm |
| Thursday | 9.00 am to 1.00 pm 2.00 to 5.30pm |
| Friday | 9.00 am to 1.00 pm 2.00 to 5.30pm |
|
Telephone number during opening hours: (01724) 732202. For URGENT advice when surgery closed tel: (0345 604 7341) |
|
For bookings by telephone, call or telephone during office hours. Please book a separate appointment for each member of the family who is coming. Appointments are 10 minutes duration in general, so for more complex or multiple problems you may need to make 2 appointments.
It is normally possible to offer an appointment with a doctor for non-urgent cases within 24 hours.
If you wish to see a particular doctor, it is advisable to make an appointment well in advance.
In accordance with the Patient’s Charter, urgent cases will be seen that day by the duty doctor.
Broadly speaking urgent cases are serious, sudden and severe conditions that have arisen recently, which will not wait until you can see your usual doctor. Urgent appointments on the same day are reserved for these cases so please expect to make a routine appointment up to 3 days in advance.
Same day appointments for minor illnesses are also available with our Nurse Practitioner.
The main surgery for this medical practice is at Winterton.
A range of procedures are provided at the Winterton Surgery and it may be necessary for patients living in the surrounding villages to travel to Winterton on occasions to access these services, eg surgical, immunisation and baby clinics.
It will always be necessary for patients to travel to Winterton for treatment when the Burton Surgery is closed, eg on Tuesday afternoons. Winterton Surgery telephone no: 01724 732202.
NEW TELEPHONE SYSTEM - PATIENT PARTNER
You can now book, check or change an appointment 24 hours a day, 7 days per week, by using our automated telephone system. All you need to use this new technology is a touch-tone telephone, your contact telephone number and date of birth.
When you telephone the surgery, select the option for the automated booking service and then follow the simple instructions.
It is easy - just listen and follow the options given to you.
NOTE: Please inform us if you change your telephone numbers - your home and mobile.
CONSULTATIONS
The doctors offer a high standard of care with a flexible appointment system between 9am and 6.00 pm by appointment enabling in most cases being able to book between 2 days and 4 weeks in advance. Urgent cases can be seen in at the surgery
The Nurse Practitioner, along with the Community Pharmacist performs medication reviews - please enquire at reception to book your review with either the Nurse Practitioner or Pharmacist.
If you are over 75 years of age and you do not have regular check ups by the doctor or nurse for any ongoing conditions you can telephone the surgery for a consultation to discuss any health issues you may have.
NURSE APPOINTMENTS
Patients can book an appointment for the practice nurse in advance or on the day. This system is monitored carefully and evaluated. An appointment may be booked with the nurse for suture removal, ear syringing, blood tests, dressings, immunisation, cervical smears, and some medication reviews, etc, during surgery hours Monday to Friday.
CANCELLATIONS
If you cannot keep your appointment, please notify the surgery as soon as possible as we can offer the appointment to someone else.
We have an average of 70 patients per month who do not attend for their appointments. This is equivalent to 3.5 full surgeries.
MINOR INJURIES
Winterton Medical practice DOES NOT provide a minor injuries service. If you experience a minor injury please attend the Accident and Emergency department at Scunthorpe General Hospital for treatment.
PRACTICE NURSES
We employ a nurse practitioner, 4 practice nurses and 2 nursing assistants to provide a comprehensive range of nursing services. They will assist the doctors with various operations and procedures. In addition we have a surgical nurse and nursing assistant who work in our purpose built surgical unit.
If you have any queries or complaints about the practice nursing services, please contact the Practice Manager.
It is normally possible to offer an appointment with a doctor for non-urgent cases within 24 hours.
If you wish to see a particular doctor, it is advisable to make an appointment well in advance.
In accordance with the Patient’s Charter, urgent cases will be seen that day by the duty doctor.
Broadly speaking urgent cases are serious, sudden and severe conditions that have arisen recently, which will not wait until you can see your usual doctor. Urgent appointments on the same day are reserved for these cases so please expect to make a routine appointment up to 3 days in advance.
Same day appointments for minor illnesses are also available with our Nurse Practitioner.
The main surgery for this medical practice is at Winterton.
A range of procedures are provided at the Winterton Surgery and it may be necessary for patients living in the surrounding villages to travel to Winterton on occasions to access these services, eg surgical, immunisation and baby clinics.
It will always be necessary for patients to travel to Winterton for treatment when the Burton Surgery is closed, eg on Tuesday afternoons. Winterton Surgery telephone no: 01724 732202.
NEW TELEPHONE SYSTEM - PATIENT PARTNER
You can now book, check or change an appointment 24 hours a day, 7 days per week, by using our automated telephone system. All you need to use this new technology is a touch-tone telephone, your contact telephone number and date of birth.
When you telephone the surgery, select the option for the automated booking service and then follow the simple instructions.
It is easy - just listen and follow the options given to you.
NOTE: Please inform us if you change your telephone numbers - your home and mobile.
CONSULTATIONS
The doctors offer a high standard of care with a flexible appointment system between 9am and 6.00 pm by appointment enabling in most cases being able to book between 2 days and 4 weeks in advance. Urgent cases can be seen in at the surgery
The Nurse Practitioner, along with the Community Pharmacist performs medication reviews - please enquire at reception to book your review with either the Nurse Practitioner or Pharmacist.
If you are over 75 years of age and you do not have regular check ups by the doctor or nurse for any ongoing conditions you can telephone the surgery for a consultation to discuss any health issues you may have.
NURSE APPOINTMENTS
Patients can book an appointment for the practice nurse in advance or on the day. This system is monitored carefully and evaluated. An appointment may be booked with the nurse for suture removal, ear syringing, blood tests, dressings, immunisation, cervical smears, and some medication reviews, etc, during surgery hours Monday to Friday.
CANCELLATIONS
If you cannot keep your appointment, please notify the surgery as soon as possible as we can offer the appointment to someone else.
We have an average of 70 patients per month who do not attend for their appointments. This is equivalent to 3.5 full surgeries.
MINOR INJURIES
Winterton Medical practice DOES NOT provide a minor injuries service. If you experience a minor injury please attend the Accident and Emergency department at Scunthorpe General Hospital for treatment.
PRACTICE NURSES
We employ a nurse practitioner, 4 practice nurses and 2 nursing assistants to provide a comprehensive range of nursing services. They will assist the doctors with various operations and procedures. In addition we have a surgical nurse and nursing assistant who work in our purpose built surgical unit.
If you have any queries or complaints about the practice nursing services, please contact the Practice Manager.
HEALTH ENCYCLOPAEDIA
SYMPTOM CHECKERS
MEDICINES INFORMATION
FIND & CHOOSE SERVICES
HEALTHY LIVING
YOU AND THE NHS
HEALTH A -Z
SYMPTOM CHECKERS
MEDICINES INFORMATION
FIND & CHOOSE SERVICES
HEALTHY LIVING
YOU AND THE NHS
HEALTH A -Z
Nurse Practitioners, are able to prescribe certain medications for you.
Once our new Nurse Practitioner is in post, we will operate a telephone advice service, if you do not feel you need to come in to the surgery for an appointment, but would like advice regarding a minor illness/complaint.
The Nurse Practitioner will also run a surgery every morning for patients with a range of urgent problems, with appointments usually available the same day (these are available to book from 2 pm the previous day). A range of minor ailments can also be dealt-with such as coughs, colds, earaches, skin problems, sore throats, chest infections, urine infections, diarrhoea and sickness, vaginal discharge/irritation, eye infections, insect bites/stings and hay fever. A leaflet giving further details is available in the surgery.
Once our new Nurse Practitioner is in post, we will operate a telephone advice service, if you do not feel you need to come in to the surgery for an appointment, but would like advice regarding a minor illness/complaint.
The Nurse Practitioner will also run a surgery every morning for patients with a range of urgent problems, with appointments usually available the same day (these are available to book from 2 pm the previous day). A range of minor ailments can also be dealt-with such as coughs, colds, earaches, skin problems, sore throats, chest infections, urine infections, diarrhoea and sickness, vaginal discharge/irritation, eye infections, insect bites/stings and hay fever. A leaflet giving further details is available in the surgery.
TELEPHONE ADVICE
MINOR AILMENTS
Nurse Practitioner
MINOR AILMENTS
Nurse Practitioner
you and your doctor
How to get the most out of your consultation
www.patients-association.org.uk
0845 608 4455
helpline@patients-association.com
How to get the most out of your consultation
www.patients-association.org.uk
0845 608 4455
helpline@patients-association.com
Click the pdf link below to download a valuable booklet free of charge. This information will allow you to get the most out of your consultation with your doctor. You can also download Adobe Reader free of charge by clicking the other link.
Adobe Reader
Patient Guide
Make the most of your appointment
Doctors spend on average 10 minutes with each patient. Once you've got an appointment, plan ahead to make sure that you cover everything you want to discuss.
Before you see the doctor write down when your symptoms started and what makes them better or worse. Please try to provide as much information as you can.
When you see the doctor, bring a friend or relative if you're worried. Research shows that we forget half of what we're told by the doctor when we're stressed, so having a friend with you can help.
Be honest about what you think may be causing the problem, and don’t be embarrassed. Your doctor will have seen and heard it all before.
Be clear about what you want the doctor to do, such as refer you to a specialist or prescribe a different medication. Be assertive if you need to, but always be polite.
Ask the doctor to repeat and explain anything you don’t understand. If there are words you don’t understand, ask what they mean or get the doctor to write them down so that you can look them up later.
If you and your GP decide you need to be referred for specialist tests or treatment, you usually have a right to choose which hospital you go to.
Doctors spend on average 10 minutes with each patient. Once you've got an appointment, plan ahead to make sure that you cover everything you want to discuss.
Before you see the doctor write down when your symptoms started and what makes them better or worse. Please try to provide as much information as you can.
When you see the doctor, bring a friend or relative if you're worried. Research shows that we forget half of what we're told by the doctor when we're stressed, so having a friend with you can help.
Be honest about what you think may be causing the problem, and don’t be embarrassed. Your doctor will have seen and heard it all before.
Be clear about what you want the doctor to do, such as refer you to a specialist or prescribe a different medication. Be assertive if you need to, but always be polite.
Ask the doctor to repeat and explain anything you don’t understand. If there are words you don’t understand, ask what they mean or get the doctor to write them down so that you can look them up later.
If you and your GP decide you need to be referred for specialist tests or treatment, you usually have a right to choose which hospital you go to.
Appointments Online
You can now book routine GP appointments and cancel any exisiting appointments you may have online, 24 hours a day, 7 days a week. To use this new service, ask reception for details and request your unique username and password.
You can now book routine GP appointments and cancel any exisiting appointments you may have online, 24 hours a day, 7 days a week. To use this new service, ask reception for details and request your unique username and password.
Winterton Medical Practice
Dr Patricia A Webster (F) MBChB MRCGP DRCOG
Dr Mohan P Sarvesvaran (M) MS FRCS
Dr Neveen Samuel (F) MBBS LRCP DRCOG DFFP DCH MRCGP
Dr Andrew Clark (M) MBChB MRCGP DRCOG DFFP DCH
Dr Rebecca Clark (F) MBChB MRCGP DRCOG DFFP DCH
Salaried GP: Dr Smarajit Roy (M) MBBS MRCGP
Practice Manager Gail Holland
Assistant Practice Manager: Jackie Smith
Nurse Practitioner: Sue Colvin SRN
Bsc(Honours) Diploma in Asthma/COPD/Diabetes/CHD
Dispensary Manager: Paula Webb
Dr Patricia A Webster (F) MBChB MRCGP DRCOG
Dr Mohan P Sarvesvaran (M) MS FRCS
Dr Neveen Samuel (F) MBBS LRCP DRCOG DFFP DCH MRCGP
Dr Andrew Clark (M) MBChB MRCGP DRCOG DFFP DCH
Dr Rebecca Clark (F) MBChB MRCGP DRCOG DFFP DCH
Salaried GP: Dr Smarajit Roy (M) MBBS MRCGP
Practice Manager Gail Holland
Assistant Practice Manager: Jackie Smith
Nurse Practitioner: Sue Colvin SRN
Bsc(Honours) Diploma in Asthma/COPD/Diabetes/CHD
Dispensary Manager: Paula Webb
NHS 111 is a new service that has been introduced to make it easier for you to access local NHS Healthcare Services. You can call 111 anytime when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.
If you take antibiotics when you do not need them, you could be helping to make bacteria resistent to them.
It means that the drugs can no longer kill the bacteria they are meant to fight.
Your GP will advise when it is appropriate to take antibiotics
It means that the drugs can no longer kill the bacteria they are meant to fight.
Your GP will advise when it is appropriate to take antibiotics
