The Surgery,
Norfolk Avenue,
Burton-upon-Stather,
DN15 9EW
Tel: (01724) 720202.
Fax: (01724) 721946
The Surgery,
Manlake Avenue,
Winterton,
DN15 9TA
Tel: (01724) 732202.
Fax: (01724) 734992
Winterton Medical Practice
NHS
WEBSITE MENU
NHS 111 makes it easier for you to access local NHS HEALTHCARE SERVICES.

You can call 111 when you need medical help fast but itís not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

You can also dial 111 when the surgery is closed
 
Winterton Medical Practice
Manlake Avenue, Winterton, Scunthorpe DN15 9TA  Tel: (01724) 732202. Fax: (01724) 734992
Norfolk Avenue,    Burton-upon-Stather,   DN15 9EW Tel: (01724) 720202. Fax: (01724) 721946
When to Request a Home Visit -
Ideally, Call  between 9am and 10am


Visiting patients at home is very time consuming - we can see three or four patients in the surgery in the time it takes to see one person at home.

It is often difficult to examine patients at home
, difficult to carry out tests and our surgery equipment is obviously not available.

We can give you a much better service if you come to the surgery.

Patients should only request a home visit if they are house-bound, have serious illness and are too poorly to attend the surgery.


Patients with certain severe conditions that can be easily transmitted from person to person may receive special advice on how they may be assessed and treated,

If you lack transport, please ask friends or family to help. We do have evening appointments available when many people have finished work and may be able to bring you.

By making every effort to come to the surgery you help us greatly to provide a better service for all our patients. Visits to patientsí homes will be made at the doctorsí discretion.

Requests should be made between 9.00 am and 10.00 am. Genuine emergencies will be accepted at all times.

We understand that it can often be difficult to attend at the surgery, but we cannot take this into account alone in most cases.

The needs of ALL patients needs to be
taken into consideration and we have to use our judgement on priorities.

So that we can more easily identify urgent cases that may need emergency care at the hospital or are in need of an urgent GP assessment, when you ring for a visit please give as much information as possible.

Callers may find the following checklist helpful:


PleaseTell Us
The caller's name and contact information
Patient's name, address, location and contact details

To help prioritise your call please give:

When symptoms started
List of symptoms
How often symptoms being experienced
Names and dosages of medication and when taken

Our Response
The call taker will pass all information to the doctor. We may contact you for more information.

One of the following may happen:

Ambulance
Doctor call-back
Visit to assess the patient
Self treatment advice
Hospital referral
A prescription
Other advice or action, as appropriate

IF THE PATIENT'S CONDITION WORSENS AFTER YOU HAVE SPOKEN TO US, PLEASE CALL US BACK FOR A REASSESSMENT, CONTACT NHS 111- IF THE SURGERY IS CLOSED.

IN AN EMERGENCY AT ANY TIME- DIAL 999
CALL NHS  111 if you need medical help fast but are not in a life-threatening situation.

The easy to remember, free to call number is being introduced across England to help reduce the pressure on A & E departments and the 999 service. Available 24 hours a day, 365 days a week, the service is for people who aren't sure if they need to go to A & E, don't have a GP to call or generally need reassurance and advice

On dialling 111 a team of fully-trained advisers and experienced nurses who will assess your condition and direct you to the local service that can help you best, when you need it.

There are now only three numbers you need to know: your GP surgery, 111 for urgent healthcare advice and 999 for life-threatening emergencies.


AVAILABLE 24 HOURS A DAY, 365 DAYS A YEAR  CALLS ARE FREE FROM LANDLINES AND MOBILES

When to use it
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

You need medical help fast but it's not a 999 emergency.

You think you need to go to A & E  or need another NHS urgent care service.

You don't know who to call or you don't have a GP to call.

You need health information or reassurance about what to do next.

For less urgent health needs, contact your GP in the usual way.


For immediate, life-threatening emergencies, continue to call 999

When you call 111 you will be assessed, given advice and directed straight away to the local service that helps you best. That could be an out of hours doctor, walk-in centre or urgent care centre, community nurse, emergency dentist or late opening chemist.
There are times when recognising  the symptoms of a serious emergency can save a life.

Your prompt action could make all the difference - not just in terms of alerting the emergency services but in taking appropriate  action until a health professional arrives.

  DIAL 999
STROKE 
ACT  FAST
FACE-ARMS-SPEECH-TIME
Has their face fallen on one side? Can they smile?
Can they raise both arms & keep them there?
Is their speech slurred?
Time to call 999 if you see any single one of the above signs
Consult a local pharmacist
Your local pharmacist is qualified to advise you on how to treat minor illnesses. They can suggest over the counter medication or refer you to a doctor, if necessary.



Online consultation

If your condition is not urgent or serious, consider an online consultation.
In case of medical emergency - dial 999
Live Well
Care & Suport
Health A-Z
Find Services
In case of medical emergency - dial 999
Surgery Appointment
If possible, please try to come into the surgery. Appointments are available during evenings and weekends.

In case of medical emergency - dial 999
Emergency ambulance responses or attendance at the accident and emergency departments should be reserved for genuine emergencies and not be used simply because you can not get an appointment or visit from your GP
IF UNSURE
CALL THE SURGERY 
OR
CALL 
111
NHS 111 makes it easier for you to access local NHS HEALTHCARE SERVICES. You can call 111 when you need medical help fast but itís not a 999 emergency.

NHS 111 is a fast and easy way to get the right help, whatever the time.

You can also dial 111 when the surgery is closed
In case of medical emergency - dial 999
Local Services - self care, pharmacy, Your GP, Out of Hours GP, Urgentg Care Centres
Local Services - self care, pharmacy, Your GP, Out of Hours GP, Urgentg Care Centres
HOME VISITS
ALTERNATIVES TO A GP VISIT
NHS 111  24/7 ADVICE  365 DAYS A YEAR
In case of medical emergency - dial 999
In case of medical emergency - dial 999
Media Fizz Digital
Syndication Partner with NHS Choices
All Rights Reserved    Copyright
Winterton
Medical Practice